Support
Start with a guide. Email a human when you need one.
Do not include your full license key, captured document text, or other sensitive content in a support message.
Troubleshooting
Permission, trigger, model, and license checks.
02Local model setup
Connect Bionic, LM Studio, Ollama, or Custom.
Email support
support@getcapper.app
Recovering a license key
Use the Polar customer portal link from your purchase email to view purchase and license information. If that email is unavailable, contact support from the address used at checkout; never send a full key in the first message.